Refund and Returns Policy

Policy Restrictions

Returned items must be in their original, undamaged packaging, and refunds will be issued only for the unused portion of the product returned.

We are not able to honor requests for product exchanges and we cannot issue store credits.

We do not accept returns on products that have been used. Refunds will only be issued for product that is returned in the original form that they were purchased in.

We do not accept returns of opened products. The tamper evident safety seal must remain unbroken in order to qualify for a refund.

High Frequenctea will not be responsible for damage or loss that occurs to goods shipped again to a different destination beyond the original shipping address provided on the order.

Please do not return products that do not meet the return criteria listed above, as we will not be able to issue refunds for non-qualifying items and cannot return the items to you.

Exchanges

We do not offer exchanges.